Emily in the office was exceptionally helpful and professional as was Tom who did the job. Couldn’t recommend highly enough. Honest timely reasonable cost. Just fantastic !

Anita Giovannini

04:03 09 Dec 24

Friendly , good communication and time is punctual .John did good job 👍

jenny luong

04:26 30 Nov 24

Have never been so satisfied with the service and professionalism of all the staff and the installers if you are wanting a great job, you can't go past.

Barry Lucas

00:41 29 Nov 24

Punctual, and all went well. Thorough

Bram Tiernan

04:04 24 Nov 24

Actually they provide fast and efficient service. Why I am given one star rate is based on below 2 reason.1. When I making phone calls, I checking repeatedly to confirm service charges. To avoid confusion, I did ask is one one seven, without any objection.I knew there's confusion when you say one seventy. But when job finished,I asked to paid 170.2. When I am asking to pay 170, Darren said it won't be 117 even 30 years ago. I am so upset with this. As yes I am not in Melbourne 30 years ago. But around ninety I am in other part of Australia. I do know the charge in last century was definitely lower than 100.

Billy Jiang

01:11 22 Nov 24

Highly recommend!!! I had an excellent experience with Eastern Garage Doors! Their customer service was exceptional from start to finish. The team was not only friendly and professional but also incredibly responsive. They provided clear updates throughout the process, which made everything seamless and stress-free. The turnaround time was impressively quick – they were able to get everything done much faster than I expected without sacrificing quality. Highly recommend for anyone looking for reliable, efficient service with great communication!

Jini Badanjek

01:47 11 Nov 24

Outstanding service.ThanksRoss

Ross Fardon

04:07 08 Nov 24

30/10/24 - Henri, from Macleod VIC 3085.I highly recommend Eastern Garage Doors from Bayswater VIC 3153.A couple of weeks ago? I had to change my 15 years old sectional garage door opener. I rang their office on Tuesday, Danielle at the reception was very knowledgeable and efficient. She gave me on the spot a price (including tax) and possible installation date for the same week. Their technicien Joe arrived on time on the due date and performed the door opener changeover in less than an hour. He was very professional, did a very nice job and took all relevant rubbish with him.The work came with a 7 years warranty, at a very competitive price. I will keep Eastern Garage Doors in mind for any further repair or installation.

Henri Tochon-Danguy

03:55 31 Oct 24

Very efficient and informative serviceman. Also very helpful with our issue. Definately recommend

Jennifer Burles

05:25 30 Oct 24

Overall, I recommend but there are flaws. All tradesmen leave a mess, and this company was definitely no exception (on both visits). Also, the quality of work varies by personnel, not the company. Work by first team was fairly good. Work the by the second team, not so much with ripped garage door insulation in multiple places, finger dents in foam panels, and undercut one foam sheet.25-10-2024 Updated from 3 to 4 StarsThe company replaced without charge, two of the foam insulation panels I was unhappy with. Thank you for the follow up customer care, Eastern Garage Doors. :)

BPG Admin

00:34 25 Oct 24

Arrived promptly in the allocated time window after a quick call to advise me of arrival time. Very polite and personable and a quick yet efficient job well done!

Bronwyn Young

04:24 21 Oct 24

I enjoyed working with Eastern Garage Doors, I appreciate professional delivery. These guys were punctual, friendly and thorough and to top it all the quality of the installation was spot on. Well done guys!

Ayman Al Saffan

04:25 17 Oct 24

Excellent friendly service. Very helpful, courteous, possibly the best service provider I have used. Highly recommended.

Bernard Meagher

01:05 17 Oct 24

I found the team at Eastern Garage Doors great to deal with - our job involved some co-ordination with another tradesperson and the initial communication and quote was prompt and professional.On the day the two young guys who came to carry out the work were also very helpful and the job was done very efficiently.

Paul Higgins

23:11 09 Oct 24

Flexible, reasonably priced, no hidden cost and great service.

EJ Posadas

03:52 07 Oct 24

Had Eastern Garage Door come to assess and quote for a double garage door. Within a month I had a professionally-installed, great-looking, wi-fi controlled garage door, custom-made just to my liking. Highly recommend.

Jeff Wang

01:23 10 Sep 24

Very Happy with the service provided

Carl Dillon

05:25 05 Sep 24

Great communication. Fast service and fair price. Very satisfied

Suellen Whitebrook

03:22 05 Sep 24

Service was great and was early to appointment. Quickly got to the bottom of the problem and was great with communication

David Little

23:05 04 Sep 24

Helpful and knowledgeable staff.

Tony Freeman

11:44 27 Aug 24

Our wall remote for our garage door stopped working and the two ladies on the phone were lovely and patiently talked me through how to change the battery. Great after sales service.

Exsg

06:56 23 Aug 24

Could not recommend these guys more highly. I called to request a quote and within 24 hours I had a my manual garage door converted to a motorised one. Installed professionally by Joe. Thanks Eastern Garage Doors.

Isabella Tonel

03:30 22 Aug 24

Great people to deal with and extremely helpful. Did an excellent job and at a fair and reasonable price, no problem at all in recommending Eastern Garage Doors.

Joe Mariniello

07:02 21 Aug 24

Fantastic service from the first call to the end result.Carolyn at reception was super lovely and did her best to secure my door repair asap that week. I was at work on the scheduled day, however the repairer was happy to access the garage in my absence, and I came home to a working garage door (yay!).The emailed invoice was comprised of a justified call-out fee and small cost of new parts and was easy to pay online via card or direct deposit. Thanks for a wonderful stress free experience!

Laura Wright

02:43 15 Aug 24

Fabulous service from Eastern Garage Doors. Had my roller door replaced and was kept informed every step of the way. They were able to speed up my install which I really appreciated. Would recommend this company

Clare Tobey

07:21 13 Aug 24

Prompt service, arrived on time, very experienced and knowledgeable. Happy with what we received. Only negative was having to correct my house number on 3 occasions with reception staff.

Bronwyn Bennett

06:21 13 Aug 24

Service for garage doors completed satisfactorily.Arrival time communicated & punctual.Helpful discussion re maintenance.

ken sharp

02:09 13 Aug 24

Very prompt service. Thanks heaps.My only issue is that you came early and didn’t warn us, but that’s a refreshing change from people usually turning up late and not warning us 😇Highly recommended 👍🏻

Wonder Llama

01:41 03 Jul 24

George Wang

20:43 28 Jun 24

Great service! I was informed up front what the costs would be, Darren went through what would be done and explained everything when he was finished. New garage door motor and everything running smoothly in only about 30mins! I would definitely recommend Eastern Garage Doors.

Jane Southern

00:53 26 Jun 24

Friendly and polite, did a great job and cleaned up the area afterwards. Highly recommend this company

Lina Lamont

11:21 24 Jun 24

Excellent service and pricing.. very happy with your service

Akshat Patel

01:57 13 Jun 24

Very happy with all aspects of Eastern’s service. They were responsive to questions, quoted when arranged, price was competitive, turned up to install when arranged & completed the install very professionally. Recommended.

Stephen Morris

05:10 21 May 24

Eastern Garage doors were organised & efficient. Garage door was repaired within 24 hours of my phone call and no mess. Communication was excellent. Would highly recommend.

Merri O'Halloran

00:52 21 May 24

Excellent service - good, professional advice, they call when they say they will, turn up when they say they will and the job was done quickly and professionally. Very happy.

Glenn Evans

04:46 17 May 24

All the staff are friendly, professional, and knowledgeable. Excellent communication. On time and first rate work. Really appreciate the extra attention to detail Cameron. Thank you!Highly recommended.

Faye Parker

01:16 09 May 24

Dan was prompt, knowledgeable and explained everything thoroughly. Highly recommended. Thanks.

Fabio Forlano

00:12 07 May 24

Prompt efficient service thanks

Richard Rosevear

02:38 03 May 24

Thank you Cameron and Dylan for a quality job. You were prompt and professional. The hardware on my double garage tilt door needed replacing (springs, fittings and arms) along with the door opener. It was a big job. Very pleased with Eastern Garage Doors.

Alex

01:17 01 May 24

Happy with installation, waited over 4weeks from time initial payment made. Would appreciate to be informed why, no details were offered as to the delay

Pui Loke

10:05 29 Apr 24

Prompt service; excellent workmanship; pleasant technicians

irene

03:03 29 Apr 24

Thank you so much John for repairing my gate.Excellent customer service, professional and friendly staff to deal with from the initial enquiry to completion of work.I can highly recommend Eastern Garage Doors.

Krissy Ellis

00:28 24 Apr 24

Very smooth and professional replacement of our old garage door motor. Would definitely recommend them.

Paul Hatfield

06:44 22 Apr 24

Excellent customer service at a competitive price. Highly recommend their professional service. Their office team and installers are great to deal with.

Jason T

23:22 20 Apr 24

100% satisfiedAn old B&D 4 was dying by degrees and I got an excellent quote to supply and install a MERLIN unit from EGC.Great price all up included, actually not a lot more than some selling just the hardware on eBayFantastic communications with Danielle and Georgie getting it all scheduled and installed. SO easy to deal with and so on the ball.Darren came punctually and got it all installed.He troubleshot the old one quickly just to see, but it was beyond all help. We both had a laugh about 30 years we got from it though.He cleaned up spotlessly crushing the boxes neatly into our recycling bin.Showed us how it worked, demonstrated the finer points.Took the old one away to garage door opener graveyard.Company vehicle spotless, Darren well presented, groomed and a safe careful worker.Recommend 100%

Mark Ah Yee

05:42 17 Apr 24

Great work by Eastern Garage Doors! Tom & Dillon were professional in their work and carried out the torsional spring replacement and general maintenance in a methodical manner. Appreciate the attention to detail. The girls at the reception and accounts were great too! Would not hesitate to recommend their services.

Ju DSouza

02:01 03 Apr 24

Extremely happy with Eastern Garage Doors. Everyone we dealt with have been very professional from our initial onsite quote, office staff and finally Cameron & Tom who installed our garage door.We were kept up to date throughout the whole process and we strongly recommend their services to anyone wanting a professional job.

Denis Morton

02:32 21 Mar 24

Excellent experience. Very prompt response to fix broken springs on our garage door. Very good communication on what needed to be done and turned up at the scheduled time.

Robert & Julie Wiseman

03:22 14 Mar 24

Our garage door had come off the guides and was impossible to open. Eastern Garage Doors responded to my online request promptly and arranged a technician to attend. The technician, Darren, was terrific. Courtesy call ahead of attending; arrived punctually; expertly rectified the problem with the guides. Will use again for future servicing. Highly recommend,

Gary Leonard

23:46 25 Feb 24

Very happy with my whole experience with Eastern Garage Doors right from the initial enquiry to providing a quote and the completion of the works .

Andrew Pitchford

05:20 21 Feb 24

Fast service would definitely use again.

Jill Daniel

03:03 16 Feb 24

Can highly recommend Eastern Garage doors, great to deal with such a professional company.

Lynmarie

10:57 14 Feb 24

Excellent service & friendly staff

Nel Bromley

21:06 25 Jan 24

Great response from the first phone call made to reception, job booked in within the week. Plenty of notifications on booking and great work carried out. Highly recommend Eastern Garage Doors.

Paul Purcell

05:16 12 Jan 24

Best of best in the industry, highly recommend, fast and efficient service, transparent pricing and quote. Everyone from the this company is super

Steve X

00:53 18 Dec 23

Very good job.

George Forytarz

02:07 11 Dec 23

Fantastic Service, Exellent work.Thanks Darren & the Team

Bobby Peterson

10:03 06 Dec 23

They knew I needed emergency fixing and had someone come over the same day. It was quick, on time and a great price. Very happy

Luke Yu

02:09 20 Nov 23

Just finished my garage door repairing in wheelers hill, Eastern Garage Doors are very professional, quickly respond and affordable price , will highly recommend and trust their very good jobs!

chen bing

01:31 17 Nov 23

After sales service is exceptional

Jim G

01:59 16 Nov 23

I had a garage door issue which they were able to help me with over the phone instead of just sending out a technician. Great service. Highly recommend.

Michael Hoeboer

05:38 09 Nov 23

professional and effective service

Carman

23:34 31 Oct 23

Same Day quality service. Well trained polite and genuine technicians. Highly recommend.

Haritha Wijetunga

06:55 30 Oct 23

Our old motor was gone. Eastern can out and replaced motor. Fast and efficient service. Really happy. Thankyou

Laura A

06:43 30 Oct 23

excellent service

jan roberts

23:16 24 Oct 23

Excellent service from start to finish

McCabe Industries

04:25 16 Oct 23

Really happy with the overall customer service, advice and price New garage door looks amazing

Jamie walsh

02:52 13 Oct 23

Steve was exceptional. Highly recommend this company to anyone. They are always honest and reliable and get the job done.

Selene Tang

11:05 09 Oct 23

Very happy with the service provided by Eastern Garage doors. They installed a new garage door opener for me. I had a positive experience from getting a quote until finishing the installation.Steve arrived on time and did a fantastic job. He is an expert. He clearly explained everything. I would always go back to Eastern Garage doors for help. Would highly recommended them to everyone.

Rohan Kulkarni

01:55 03 Oct 23

Absolutely first class local business. Fast and efficient service. I see why you have so many 5 star reviews now. Highly recommended.

Brett Baseden

02:44 02 Oct 23

Excellent service.

Geoff Illing

07:49 22 Sep 23

Steve was the right combination of friendly, knowledgeable and informative.

Steven Johnston

02:49 15 Sep 23

I had an issue with my manually operated rear garage roller door coming out of it's guides and couldn't get it back in. I rang one highly rated garage door company in Bayswater twice but got zero replies back. I then rang Eastern Garage Doors who quoted me a fixed call out fee of $160 to fix the door issue and also a price to install a motor for that same door. Steve came out two days later, on time and he was brilliant. Retensioning the roller door so that it would go back into it's guides was a major effort and Steve's expertise was on full display. There was no way I could have done that. The installation of the motor was relatively simple. Great service, great price, great company... a rarity these days. I could not recommend Eastern Garage Doors highly enough and will definitely use them again if a problem arises.

Enzo Morf

09:18 14 Sep 23

Wish to thank Eastern Garage Doors for helping me to solve my issue with my panel lift garage door. I truly appreciated the prompt and affordable quote. Thankyou to Steve who arrived on time, fixed the issue in such a cheery and professional manner. I would highly recommend Eastern Garage Doors

Cherylanne McCracken

03:08 14 Sep 23

Highly recommended! Service is absolutely fantastic, very quick, very professional, very polite guys.

BELLA CHERKASSKAYA

01:02 01 Sep 23

Great job done by Steve. Very courteous, knowledgeable and swift. Did the job perfectly..Good luck. Will recommend to others.

Hemant Kukde

23:21 22 Aug 23

Great service from the Team at Eastern Garage Doors. They were all very courteous, efficient,prompt and with good advice re our garage roller door problem..It was a hassle free experience to have a new door supplied and installed at a competitive price.A pleasure dealing with this business which I can highly recommend.

Gary H

07:04 01 Aug 23

Reasonable price. On time and prompt installation.

Ken Wong

04:43 01 Aug 23

It was a pleasant experience when seeking help from these garage door experts.The schedule was well negotiated and flexibly adjusted per need. The possible options, replacing product/price was also clearly stated before the onsite check time for user reference.Then today Garen came. He is such a great professional with a thorough work done. Clear start to clear end with a lot of questions explained and some useful general tips with great patience.Now I’m happy with the auto-controlled door again after the placement. Thanks to Eastern Garage Doors and Garen!I would definitely recommend Eastern Garage Doors to whoever have questions with garage doors.

Holle Meng

06:25 31 Jul 23

Eastern Garage Doors set a new bar for service and efficiency in the installation of two new smart gate motors at our residential complex. After months of sourcing quotes, their swift and competitive response was a breath of fresh air. They displayed professionalism and in-depth technical knowledge, and seamlessly retrofitted the new motors into the existing phone app that residents were already using, simplifying the transition immensely. The system works flawlessly, reflecting their high-quality work. I heartily recommend Eastern Garage Doors for any gate or garage door installations.

Jaye Roob

06:27 26 Jul 23

Exceptional... highly recommend

Rob MICHAEL

06:18 26 Jul 23

Excellent service

David Hewitt

01:05 24 Jul 23

Superb n efficient job by Joe.If u want a good job done wth reasonable pricing go wth eastern garage doors

Tze Yong Liew

05:01 21 Jul 23

Best in the business. Used a few times now and the service they deliver is fantastic. All staff are friendly from initial phone call to staff who come on site to do the work. Thanks again for great service at a great price. Highly recommend Eastern Garage Doors.

John Beach

00:29 20 Jul 23

Great service, friendly staff, they come when they say they will and can't recommend enough on a great job. Very reasonable too.

Terri Battisson

04:32 13 Jul 23

Very prompt, thorough and friendly service in repairing my garage door. I would definitely use again and can highly recommend.

Paul Ackerman

01:48 12 Jul 23

The staff in Eastern Garage Doors are fantastic with excellent communication. My first call was answered by Carolyn, she was friendly and super helpful. She made the booking then texted me to confirm the time.Steve came on the time, he is efficient, truly professional and expert. My garage was fixed quickly. I will definitely recommend this company to my family and friends.

James To

01:21 06 Jul 23

Hi all . Steve servived by mother's garage door..an absolutely outstanding team..prompt....honest and super friendly. Highly recommended 👌

Stuart Hill

12:08 25 Jun 23

Most impressed with this company. Could thoroughly recommend them.From the booking, to arriving in the given time frame, to the very friendly Steve who serviced my garage door. A pleasure to do business with them.

Susan Hill

06:40 22 Jun 23

Steve is a pleasant person, easy to talk to and did a really good job. Although early days, the test went really well and I was impressed with Steve's understanding of our set up and the need to make a few weight adjustments. Overall first class.

Michael Phillips

02:29 20 Jun 23

Our old door hardware broke, next day had guy out to fix. Was able to get door open to get car bins out what we needed. Strongly recommend to replace due to age of the hardware ( approx 20years old) but could fix the parts if wanted to. Explained everything in simple terms. Decided to go all new hardware and make it a electric door opening. All fixed when said would be quick and promptly. Strongly recommend eastern garage doors

brett milburn

03:26 19 Jun 23

Chris Farrugia

03:25 09 Jun 23

What a fantastic company, all the staff are knowledgeable and helpful, the ladies in the office were kind and courteous. The technicians were efficient and professional. They were happy to help with all my questions and provided a brilliant seamless service. I would definitely recommend this company to anyone needing a garage door repair, service or replacement.

Andrea Fox

09:22 07 Jun 23

Really top-notch communication, I was happily surprised by how responsive and helpful they were when the garage door to my rental was stuck closed and wouldn't open. They coordinated with myself and my rental provider for a really quick outcome, and were super sympathetic to the issue we faced. Highly recommend!

Andrew Pricop

22:58 06 Jun 23

Took the day off work to meet them, cancelled. Love not having my garage for over 4 months. This bloody door has been a disaster

RRB Bomar (RehabilitationGamingBomar)

23:41 05 Jun 23

Really pleased with the entire process - from assessment to installation. Looks amazing!

Sue Reddish

06:50 05 Jun 23

EGD were a pleasure to engage with from start to end. We've been frustrated with our buggy garage motor for a long time and Joe helped set up a Merlin replacement + new remotes to fix our issue in under 30 mins. Really grateful for reasonable pricing, prompt appointment booking within the week and smooth process overall. Highly recommended!

Hang

05:00 01 Jun 23

Quick to come out and fix the issue I had with my door and at a really reasonable price. Highly recommend.

Amber Williams

08:25 29 May 23

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